1. The ticket holder voluntarily assumes all risks and danger incidental to 

the event for which the ticket is issued, whether occurring prior, during 

2. Tickets are issued subject to the rules and regulations of the venue.

3. Please check your tickets, as mistakes cannot always be rectified.

4. Occasionally, events are cancelled or postponed by the promoter, 

team, performer or venue for a variety of reasons. If the event is 

cancelled, please contact us for information on receiving a refund from 

the responsible party. If the event was moved or rescheduled, the 

venue or promoter may set refund limitations. It is your responsibility 

to ascertain the date and time of any rearranged event.

5. The venue reserves the right to refuse admission and may on occasion 

have to conduct security searches to ensure the safety of the patrons.

6. Every effort to admit latecomers will be made at a suitable break in the 

event, but admission cannot always be guaranteed.

7. Unlimited food and/or beverage packages last a total of four hours 

from the event start time. If you arrive later than the official Watch 

Party start time, your food and beverage package time will not be 

extended. F1® Arcade reserves the right to refuse or restrict alcohol 

8. Tickets are sold subject to the venue or promoter's right to alter or vary 

the programme due to events or circumstances beyond its control 

without being obliged to refund monies or exchange tickets.

9. If this ticket is re-sold or transferred for profit or commercial gain by 

anyone other than the promoter, venue management, it will become 

10. The racing simulators are designed to simulate a motorsport 

driving experience using professional grade components, including a 

professional direct drive force feedback system and haptic technology 

providing full motion movement of the simulator body. Any guests 

with heart conditions, high blood pressure or aneurysms, recent 

surgery or illness, neck, back or bone ailments, the elderly, pregnancy, 

or heart conditions should consult their physicians before using the 

11. We ask that all our guests enjoy and act responsibly, we have a 

zero-tolerance policy for anything that would interfere with the 

experience for our team or other guests, and we reserve the right to 

refuse entry or remove guests from the venue without refund.

12. Please note CCTV is in operation in our venue for the safety of 

13. We do not permit any external food or alcohol in our venue, 

unless previously agreed or these items will be confiscated.

14. The venue operates a No Smoking Policy.

15. The promoter, venue management accept no responsibility for 

16. The event listed on the purchased ticket is strictly for ticket 

holders who are over 18 years of age (or 16 where applicable). 

17. The venue reserves the right to eject or refuse entry.

18. The venue has a zero tolerance drug policy.

19. No cancellation or refunds within 7 days of the event date

Please note, this F1® Arcade ticketing platform is operated by vivenu GmbH on behalf of Raceway Washington DC LLC. All purchases are subject to our terms and conditions (found 

) and we will process your personal data in accordance with our privacy policy (found 

F1 Arcade - Washington DC

1.1 We are Kindred Concepts US, Inc., doing business as F1 Arcade (referred to as F1 Arcade, we, us and 

our in this Privacy Policy), with offices located at 116 W Hubbard Street, Chicago, IL 60654.

1.2 The information set out in this Privacy Policy is provided to individuals whose personal data we 

process (you or your) as data controller, in compliance with our obligations under appliable U.S. law.

1.3 This Privacy Policy applies to your use of the F1 Arcade Services. By F1 Arcade Services we mean 

any of our websites, web stores, or other products or services that link to this policy. Additional 

terms and conditions may apply to your relationship with F1 Arcade, depending on how you choose 

1.4 It is important that you read this Privacy Policy together with any other privacy policy or fair 

processing policy we may provide on specific occasions when we are collecting or processing 

personal data about you so that you are fully aware of how and why we are using your data. This 

Privacy Policy supplements other notices and privacy policies and is not intended to override them.

1.5 By using the F1 Arcade Services, you confirm your acceptance of this Privacy Policy. If you do not 

agree or are not comfortable with any F1 Arcade’s privacy policies described herein, your only 

remedy is to discontinue use of the F1 Arcade Services. F1 Arcade expressly reserves the right to 

amend its Privacy Policy. Your continued use of any of the F1 Arcade Services the posting of any 

such changes constitutes your acceptance of those changes.

1.6 The F1 privacy policy can be found here https://account.formula1.com/#/en/privacy-policy/. 

We are the data controller in relation to the processing of the personal data that you provide to us and 

responsible for such personal data. If you have any questions about this privacy policy or our privacy 

practices, please contact us at the following: 

2.1 Address: 15 116 W Hubbard Street, Chicago, IL 60654.

This notice applies only to California residents and is effective as of January 1, 2020. This California 

Privacy Notice sets forth the disclosures and rights for California consumers regarding their personal 

data, as required by the California Consumer Privacy Act (“CCPA”). Terms used in this California 

Privacy Notice have the same meanings given in the CCPA and the regulations of the Attorney 

General implementing the CCPA, unless otherwise defined. This notice provides information about 

the categories of information that we collect from California residents generally, the sources of the 

information, the purposes for which we use the information, and the categories of third parties to 

whom we disclose the information for business purposes and to whom we sell Personal data as 

defined by CCPA (and information on how to opt-out).

4. California information sharing disclosure

California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 provide that 

companies should disclose whether various categories of information are collected, transferred for 

consideration, or transferred for an organization’s "business purpose" as that term is defined under 

California law effective January 1, 2020. The table found in Section ___ below shows categories of 

personal data we collect and transfer in a variety of contexts. Please note that this list is 

comprehensive, and we may not have information about you specifically from each category. 

We offer our customers a loyalty program that provides certain rewards, promotions, and exclusive 

offers. When you sign up for our loyalty program, we will ask you to provide your first name, last 

name, email address, phone number and birthdate. Because our loyalty program involves the 

collection of personal data, it might be interpreted as a “financial incentive” program under California 

law. The value of your personal data to us is related to the value of the free or discounted products 

or services that you obtain when you redeem points. This value is based on the expense related to 

offering those free or discounted products or services.

6.1 Personal data is any information about an individual from which you can be identified. It does not 

include data where it is not possible to identify you (this will be anonymised data).

6.2 You may provide your personal data to us when you choose to use F1 Arcade Services Because we 

change our offerings and features from time to time, the options you have to provide us with 

6.3 Generally, the information we hold about you comes from the way you engage with us and the F1 

6.3.3 engage or interact with us via our streaming services;

6.3.4 engage or interact with us via the F1 Arcade booking system; 

6.3.5 purchase any product from us or through our website; 

6.3.6 enter online competitions or register for or participate in special events;

6.3.7 enter contests or sweepstakes, participate in any of our promotions, or accept any prizes from 

6.3.8 sign up for email alerts or subscribing to receive other information from us;

6.3.11 contact us offline, for example by telephone, SMS, email or by post; and 

6.3.12 interact with us using social media. 

6.4 It is important that the personal data we hold about you is accurate and current. Please keep us 

informed if your personal data changes during your relationship with us.

7.1 The specific types of information you provide us will often vary depending on the F1 Arcade Services 

you are using and how you interact with us.

7.2 The types of personal data that we may collect, use, store, and transfer about you are as follows:

7.2.1 Contact data such as your name and email address, your postal address, telephone number and 

company name if you are visiting as part of a corporate event;

7.2.2 F1 Arcade Hub profile data such as your username or similar identifier, password, age, date of 

birth, gender social media usernames, and your gamer handles/usernames, statistics, reviews, 

preferences, feedback and survey responses;

7.2.3 Financial data such as your bank account and payment card details and your transaction history, 

including payments to and from you and details of any purchases;

7.2.4 Content Data such as information relating to your F1 Arcade Hub profile, game & social account 

information including friends' or teams’ lists, photos or videos (if you choose to do so) or other 

7.2.5 Player data such as details of your use or your visits to our website collected by cookies or other 

7.2.6 Photographs or video footage taken at our venues used for marketing purposes where we your 

7.2.7 Marketing and communications data such as your preferences in receiving marketing from us 

and selected third parties and your communication preferences;

7.2.8 Data in relation to your location, such as a country identifier and time zone;

7.2.10 Other voluntary information which you share with us when you respond to communications 

from us, communicate with us via email or share additional information about yourself through 

your use of the F1 Arcade Hub, such as entering tournaments, competitions, completing surveys 